ABOUT US

Navy Mainline is a prototype-driven atelier redefining fashion through bold design, modular small-scale production services, and fearless creative direction for the brands and designers of tomorrow. Rooted in a dual-head approach that champions individuality, we break free from templated manufacturing’s constraints, delivering exclusive blank slates, one-of-a-kind garments, and custom solutions that empower clients and creators of all kinds. Our mission is a constant reminder: from rough roots, we rise—freely moving globally to craft garments that inspire wearers and push the industry forward.

We confront stagnation head-on: pressuring generic blank and cut-and-sew markets with innovative silhouettes, challenging shallow fast fashion with authentic craftsmanship, and illuminating the intricate process of garment creation. Through New York Prototypes (NYP®), P2P® grails, Navy Private Label (NPL®), and Navy Wholesale Service (NWSS®), we showcase how, what, and why we produce—bridging inspiration and commerce for B2B partners and individual visionaries alike.

Partnered with like-minded directors and designers, fueled by a commitment to originality, Navy Mainline stands as a beacon for those pushing boundaries in creative spaces. With our beta store open to the public, we invite all backgrounds to join us in shaping what’s next.

SHIPPING & LOGISTICS

FAQs

What are the shipping timeline?

NYP® / NPL®: One-of-a-kind prototypes, sample orders, and in-house blanks—whether commissioned through our production services, purchased as-is from our beta store, or further customized—operate on a prototype-to-order basis. Lead time is 6-8 weeks: 1-2 weeks for discovery (collecting sizes and design details), 4-5 weeks for in-house production, and 1 week for testing and quality control. Once complete, items ship within 1-3 business days and arrive in 3-7 business days via USPS or UPS. Split payments can be arranged by contacting us directly, but production begins only after full payment.

NWSS® / P2P®: Wholesale blanks and P2P® grail upcycling—whether commissioned, bought as-is, or customized—require customization and have a lead time of 3-6 weeks: 1-2 weeks for customization discovery and 2-4 weeks for garment tailoring. Premade items cannot be purchased without customization. Shipping follows within 1-3 business days, arriving in 3-7 business days via USPS or UPS.

Where do you ship?
We ship to all 50 U.S. states, with international options available upon request, subject to customs compliance.

Do you offer free shipping?
Yes, orders over $500 qualify for free shipping within the U.S., reflecting our commitment to value for custom craftsmanship.

What happens if my order contains restricted items?
We’ll ship available items and refund restricted ones (e.g., due to customs or stock), or cancel and refund fully if necessary.

How can I track my order?
Visit our [Track Your Order] page with your order number for real-time updates.

Order Process & Policy

Purchases are managed through our beta store’s manual checkout process, ensuring clear communication and precision for NYP® samples, P2P® grails, NPL® blanks, and NWSS® on-demand wholesale orders. For B2B clients (designers and brands seeking production services) and 1:1 commissions, initiate via our [HIRE US] form. Upon confirmation, we’ll contact you through your preferred channel to finalize details and provide a quote. Post-production, you’ll receive proofs to align with project goals, followed by an email with order details and tracking upon shipment. We prioritize quality and transparency—reach out to mgmt@navynewyork.xyz for inquiries or support.

Navy Mainline Privacy Policy

Navy Mainline is committed to protecting your privacy and personal information. This policy outlines how we collect, use, and secure data when you engage with our beta store or services.

Information We Collect: We gather essential details—name, shipping address, email, and payment information—through our manual checkout process. B2B inquiries via [HIRE US] may include additional project-specific data.

How We Use It: Your information facilitates order fulfillment, shipping, customer service, and project coordination. Optional updates on new releases or services are offered with an opt-out option.

Sharing & Security: Data is shared only with shipping partners (USPS/UPS) or as legally required—never sold to third parties. All information is stored on secure servers with industry-standard encryption.

Your Rights: You may request access, updates, or deletion of your data by contacting mgmt@navynewyork.xyz.

We comply with federal and state privacy regulations, with updates reflected here as necessary.

Mainline Terms of Service

By interacting with Navy Mainline’s beta store or services, you agree to these terms, effective upon your first engagement.

• Purchases: Sales of NYP® V1-V3 samples, P2P® grails, and NPL® blanks are final unless restricted (see Returns & Refunds). NWSS® wholesale and custom orders follow separate agreements, finalized pre-production. You’re responsible for customs compliance on international shipments.

• Use: Products are intended for personal or professional use—misuse or unauthorized resale voids our liability.

• Intellectual Property: Designs, patterns, and content are Navy Mainline property—unauthorized reproduction is prohibited.

• Limitations: We’re not liable for delays beyond our control (e.g., shipping disruptions) or indirect damages from product use.

• Contact: For questions or disputes, email mgmt@navynewyork.xyz.

We reserve the right to update these terms—changes will be posted here, and continued use signifies acceptance.

Mainline Returns & Refunds Policy

Our focus on bespoke and custom products informs a clear, fair policy.

Returns: NYP® V1-V3 samples, P2P® grails, and NPL® blanks are final sales due to their exclusive nature, unless restricted by law or unavailable at shipping time.

Refunds: For restricted or out-of-stock items, we’ll refund those portions and ship the rest, or refund the full order if none can ship. Refunds process within 5-7 business days to your original payment method.

Damaged Goods: Contact mgmt@navynewyork.xyz within 48 hours of delivery with photos of damage—we’ll review and offer a replacement or refund at our discretion.

Conditions: Returns/refunds are void if items are used, modified, or damaged post-delivery.

Contact Navy Mainline
We’re here to connect—whether for orders, commissions, or inquiries. Reach us at:

Email: mgmt@navynewyork.xyz
- Responses within 1-2 business days.

Purpose: Questions about NYP®, P2P®, NPL®, or NWSS®?

Ready to start a custom project via [HIRE US]?
We’re prepared to collaborate.

Additional Support: Watch for community updates or real-time assistance options as we expand.

THIS WEBSITE IS PART OF OUR BETA STORE TESTING, FOR MORE QUESTIONS PLEASE DO NOT HESITATE TO REACH OUT.